The Borough of Ellwood City utility office will be getting a new system starting July 31st, 2024, with an estimated end date of August 7th, 2024 according to information made available by the borough.
During the transition only checks and money orders will be accepted. The office will still be open normal business hours during the transition. As always, the drop box outback will be available. Payments received within the transition period will be deposited once the system has completed the update on August 7th, 2024.
With this new system comes changes.
PayDici will no longer be used as the online payment portal as of July 31st according to the borough press release.
It will be replaced by WIPP (https://wipp.edmundsassoc.com/Wipp/?wippid=ELMW).
According to the borough, you will need to recreate a new account and set up any payment methods you wish to have. Anyone who is currently on ACH payments prior to the transition will continue this payment method.
To make payments over the phone there will be a separate number which will be on the September 1st invoices. This system will be automatic, and you will no longer be calling into the utility office.
Invoices for September 1, 2024, will be in a different format compared to months prior.
If you have any questions or concerns, please reach out to the utility office 724-758-5577, 724-758-5576 or 724-824-7624.
The borough asks for patience in the matter as this is a new process for everyone and there may be delays within the office.
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